Best practice processes ensure our distributors are customer focused and flexible enough to add value and provide consistent product support to both the Original Equipment Manufacturer (OEM) and end users. Our Distributors’ Guidebook sets out what is expected of a distributor, which helps us drive distributor excellence.
Trained technicians provide unrivalled engineering expertise
Engineering expertise is guaranteed when you choose distributor technicians for the maintenance, repair and overhaul of your engines. They understand that reducing downtime is a high priority for our engine users and they have the skills and passion to get your engine back in action quickly. Our distributor technicians know our engines better than anyone and have the tools and experience to keep your engine running at optimum performance for longer – supporting your productivity, profit and growth in whatever industry you operate.
Think global, act local
Our distributors around the world embrace a philosophy of Think Global, Act Local, by working closely with Original Equipment Manufacturers (OEMs) and other customers to develop the best power solutions for their applications. Their unrivalled experience of diesel engines and knowledge of local operating conditions, including emission standards, are a valuable resource that OEM customers can tap into.
Our distributors work hard to provide the best service to OEM customers and end users of engines. Think Global, Act Local defines their outlook and approach.As a global brand, we stand for excellence and reliability in diesel power solutions. Our products are built to the same consistent high standards no matter where they are manufactured. But that’s only part of the story.Local conditions around the world are different; local applications need to be just that: local. Taking a ‘one size fits all’ approach based on what the manufacturer decides to make wouldn’t work.